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Welcome to Shandong Shunhang Generator Rental Co., Ltd.! In addition to serving Qingdao generator leasing , Zibo generator leasing and other Shandong areas, Shunhang also provides services to the whole country!

National Service Hotline

15066665158

服务支持 >售后服务 Your location: Home > Service Support > After- sales service

Pre-sale / sale

Free technical consulting services

Non-standard product design support

Actively support and cooperate with customers' pre-sales promotion

On-site product operation training and technical exchange

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After sale

On-site support for generator commissioning or large project installation and commissioning

After sales training

Fast service

In the event of a product failure, if on-site service is required, Kangneng will confirm the repair plan within 24 hours. End users within Guangdong Province arrive within 48 hours, and domestic end users outside Guangdong Province arrive within 72 hours.

For the damage caused by non-man-made and force majeure, and the cause of the failure cannot be quickly determined and repaired on site, Kangneng provides quick replacement service according to the customer's application.

Warranty period

12 months or 1000 hours of operation from the date of shipment, whichever comes first.

Free fault repairs, replacement parts or support within the scope of warranty;

Out of warranty

The warranty period of the whole machine or component paid for by the user is 12 months or 1,000 hours of operation, whichever comes first.

Provide free technical consulting services, paid on-site services, paid spare parts support or maintenance services.

The warranty period for replacement of new parts or replacement of the whole machine due to product failure shall be the same as that of the original product.


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